Our Services

Together with its affiliates, RTG provides a wide range of consulting services focused on the “mission critical” needs of its clients. They include the following:

B2B Collaborative Commerce

• CollaborativeEdge.NET toolset streamlines CPFR® Steps 0, 1. and 2.
• Key Performance Indicator [KPI] Capability Assessment.
• Secure web-conferencing using existing presentation materials.
• SummitPresenter cost-effective, easy-to-use, secure p2p platform.
• Supplier Relationship Management Scorecard.

Customer Relationship Management (CRM)

• CRM Audit
• Define CRM Strategic Plans
• Define tactical CRM Initiatives
• Develop Training Programs in CRM
• Improve Return on Advertising Dollars
• Outsource Evaluation/Selection
• Plan/install frequent shopper/loyalty programs
• Software Package Evaluation
• State-of-the-Database Audit
• State-of-CRM Audit

Distribution & Logistics (Supply Chain)

• Automated Replenishment
• Direct mail and e-retailing fulfillment
• Distribution Center operations
• Distribution Logistics
• WMS package evaluation, selection & implementation
  management
• Import Tracking and Controls

e-retailing

• Business Operating Model development
• Host site selection
• Fulfillment strategy development & implementation
• Interface to legacy systems design & implementation management

Emerging Technologies - RFID

• Develop a business case for RFID adoption
• Develop the processes around the implementation of RFID
• Develop the implementation strategy
• Help in selecting the appropriate technologies
• Identify appropriate trading partners
• Manage the implementation process

Financial Management

• Bank Card Credit Authorization and Draft Capture
• Business plan creation & evaluation
• Financial controls and management
• Financial systems package evaluation, selection & implementation management
• Merger, Acquisition and Divestiture support services
• Private Label Credit Card Program design and Implementation
• Procure Financing
• Profit Improvement Consulting - Business Edge™
• Profit recovery
• Strategic business planning & implementation

Investor Due Diligence Support

• IS Applications and Technology Assessments
• IS Organization Reviews